Turquoize At Hyatt Ziva Cancun (Adults Only) Hotel, Cancun - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, Mexico, 77500

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Master Oceanfront King Room

Max:

2 persons

65 m²

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Master Oceanfront King Room

Max:

4 persons

65 m²

Bed options:

2 King Size Beds

Sea view

Shower

Coffee machine

room details

Check Prices

Master Oceanfront King Room

Max:

4 persons

65 m²

Bed options:

2 King Size Beds

Sea view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Center

Cancun 6.9 mi

Airports

Cancun (CUN) 14.8 mi

Isla Mujeres (ISJ) 16.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Very nice Seafood Experience

“The ocean restaurant by the beach was simply very nice! I had some of the most delicious seafood dishes during my stay, especially the ceviche rosarito, which I found myself ordering every day. The variety and quality of the food amazed me, making dining here a highlight of my visit.” view full review

Luxurious Room Amenities

“The room features were great, complete with Salvatore Ferragamo shampoo, lotion, and all the self-care items you'd want. I loved how immaculate the room was maintained, making me feel pampered every moment of my stay. It definitely added to the overall luxurious experience.” view full review

Really good Rooftop Pool

“The adult rooftop pool was amazing! The views were amazing, and it provided the perfect retreat for relaxation. The atmosphere up there was serene, making it my favorite spot to unwind with a drink in hand. I truly enjoyed my time lounging in this exquisite area.” view full review

Great Entertainment Options

“The entertainment options were fantastic. I loved the music at the rooftop pool, which added a chic vibe to the space. Although I wished for a more diverse music selection, it was still enjoyable, especially with the stunning views that accompanied it.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Adults only
Baggage storage
Locker room
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center
Snorkeling
Tennis court
Pool tables
Table tennis
Yoga class

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Location

Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, Mexico, 77500

Map view

street view

Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, Mexico, 77500

City landmarks

Blvd. Kukulcan Km 9

Cancun Convention Center

3600 ft

Night club

The City Nightclub

3600 ft

Beach

Playa Forum

2300 ft

Paseo Kukulcan km. 9.5 Zona Hotelera

Forum By The Sea

2200 ft

Night club

Mandala Nightclub

2100 ft

Night club

Daddy'O

2200 ft

Beach

Mandala Beach Club

3600 ft

Punta Nizuc - Cancún 210

Playa Lagarto

2300 ft

Gallery

Galeria Balance Cancun

2300 ft

Beach

Chac Mool Beach

1.0 mi

Chetumal Km 36. 5

Water Park at The Grand

1.2 mi

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

1.6 mi

Blvd. Kukulcan

Parque Ventura Cancun

1.6 mi

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

2.1 mi

Beach

Playa Tortugas

1.8 mi

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

2.1 mi

Blvd. Kukulkan k.m. 3.5

Sail Away Cancun

1.8 mi

Marina Adventure Bay

Bungee in Cancun

1.8 mi

Kukulcan Boulevard

Playa Tortuga Ferry Terminal

1.8 mi

Harbor

Aquatours Cancun

1.9 mi

Museums

Cancun Wax Museum

2.2 mi

Aquarium

Interactive Aquarium

2.3 mi

CancunMexico

Avenida Kukulkan

2.7 mi

Parks

arte Garden

2.2 mi

Mall

La Madonna

2.3 mi

Beach

Playa Langosta

2.6 mi

Nearby

Night club

Coco Bongo

1700 ft

Night club

Palazzo

1400 ft

Amusement Park

Delphinus Dreams

1300 ft

Mar Caribe

Arrecife Chitales

1300 ft

Restaurants

Maria Bonita

100 ft

Boulevard Kukulkan

Restaurante Risotto

200 ft

Blvd Kukulcan KM 8.5 Punta Cancún

El Mercado

1300 ft

Boulevard Kukulcan Hyatt Ziva

Tradewinds Restaurant

200 ft

Boulevard Kukulcan The Royal Caribbean

Habaneros

100 ft

Boulevard Kukulcan Km 11.5 Frente a Plaza Flamingos

Restaurante Ayami

400 ft

Boulevard Kukulkan 8.5 Hotel Krystal Grand Punta Cancun

Restaurant Le Basilic

1000 ft

Boulevard Kukulcan KM. 9.5 Zona Hotelera Fiesta Americana Coral Beach Hotel

La Joya

1100 ft

Kukulcan Blvd 9. 5

Mextreme

2600 ft

Zona Hotelera Km 9 In Front Of Convention Center

Reviews and Ratings

Feedback from previous guests about their experience

58%

liked the resort and would come back again

5.8/10

Guest rating

Rooms

9.4

Location

9.4

Service

9.6

Dining

8.0

Samuel

United Kingdom, January 2025

6.8/10

I had an very nice stay at the Turquoize at Hyatt Ziva Cancun. The location was simply beautiful, with sparkling blue waters and well-maintained beaches. I was blown away by the luxury treatment from my butlers, David and Marissa, who went above and beyond for our anniversary. However, not all dining experiences were great, especially at Chevy’s and the buffet. Overall, it was an lovely trip, even if a bit short.

Rooms

10.0

The Turquoize Sky Ocean Front Master King room was a stunning getaway, beautifully decorated with rose petals and champagne to celebrate our anniversary.

Service

8.0

The service was mostly impressive, thanks to my wonderful butlers who were professional and attentive. However, there were some minor lapses like not getting new shower gel.

Location

10.0

Gorgeous setting with clean, well-maintained surroundings and crystal clear waters. It’s a perfect spot for relaxation and picture-perfect moments.

Dining

7.0

While Moongate and Tradewinds offered delicious meals, some other dining options like the buffet didn’t quite hit the mark.

Facilities

9.0

The facilities were great, with lovely infiniti pools and a hot tub on the balcony that really added to the luxury experience.

Neville

United Kingdom, January 2025

5.8/10

I had an amazing stay at Turquoize At Hyatt Ziva Cancun. The location was stunning, with beautiful beaches and well-maintained facilities. However, I was a bit disappointed with the drinks at some of the restaurants. Overall, my experience was elevated by the really good service from my butlers.

Rooms

9.0

My Turquoize Sky Ocean Front Master King room had an very nice view and was adorned with rose petals and champagne upon arrival. Still, I noticed it was showing some signs of wear.

Service

10.0

The staff, especially my butlers, were fluent in English and incredibly attentive, making my anniversary celebration lovely. They even prepared a lovely surprise in my room.

Location

9.0

The hotel is in a amazing location with crystal clear blue water. I wanted a relaxing time, but there were moments I felt overwhelmed by the lively atmosphere.

Dining

8.0

While I enjoyed the food at Tradewinds and Moongate, I found that the drinks at Chevy’s restaurant and the buffet fell short of my expectations.

Facilities

9.0

The facilities were fantastic, featuring multiple infinity pools and convenient services like room service and shuttle assistance, but I was left wanting a better drink selection.

Aaron

United Kingdom, December 2024

5.6/10

My stay at Turquoize At Hyatt Ziva Cancun was simply magical. I loved the stunning views from my room and the warm hospitality from the staff. However, I did wish for a more adult-only experience, as the two Hyatt properties are interlinked and share amenities. Overall, it was a amazing trip that I would gladly do again.

Rooms

10.0

I stayed in the Turquoize Sky Ocean Front Master King room, which had an very nice view and was beautifully decorated with rose petals and champagne for my birthday. My room was quiet and comfortable, making it a great retreat after busy days.

Service

10.0

The service was really good, notably from my butlers Anna and Rubelsi, who went above and beyond for me. They arranged special surprises and were always available for questions and assistance.

Location

9.0

The location was beautiful, right near the ocean, and the beaches were crystal clear and well-maintained. It was a perfect place to relax, although I thought it could be a tad more tranquil at times due to the connection with the other Hyatt.

Dining

9.0

Dining at the various restaurants was a highlight—especially the Italian and Asian options. I enjoyed the variety of dishes offered, and the service was consistently impressive.

Facilities

10.0

The facilities were excellent, from the infinity pools to the hot tubs on the balcony. I loved having in-room breakfast service to start my days on a relaxing note.

William

United Kingdom, October 2024

5.8/10

I had an very nice four-night stay at the Turquoize At Hyatt Ziva Cancun. The views from my room were amazing, and the amenities were great. The only downside was the dim lighting in the Steak House, which made it hard to capture memories in photos. Overall, the experience was good.

Rooms

9.0

The Turquoize Ocean Front Master King room was elegant and well-maintained, though I did notice some signs of wear. It was beautifully decorated with rose petals and champagne upon arrival, adding a romantic touch.

Service

10.0

The service was really good, with my butlers Emmanuel, Anna, and Rubelsi going above and beyond to meet our needs. Their professionalism and kindness made our stay even more enjoyable.

Location

10.0

The location was stunning, with crystal clear blue water and beautiful surroundings. It felt like a tropical paradise. a perfect escape.

Dining

8.0

Dining options were varied and good. I particularly enjoyed the Italian and Asian restaurants, although I found the Steak House a bit too dark for dinner.

Facilities

9.0

The resort offered a fantastic array of facilities, including a rooftop pool and a variety of restaurants, which really enhanced my experience.

Colin

United Kingdom, October 2024

5.8/10

My stay at Turquoize At Hyatt Ziva Cancun was very nice, with stunning beaches and beautiful infinity pools. However, the dining experience at the Steak House could use some improvement, especially with its lighting during dinner time. Overall, I loved the really good service from my butlers who made my special occasion lovely.

Rooms

9.0

The Turquoize Sky Ocean Front Master King was beautifully decorated with rose petals and champagne, creating a romantic atmosphere. It was clean and well-maintained, although it did show some signs of wear.

Service

10.0

The service was excellent, with my butlers, David and Marissa, going above and beyond. They ensured my anniversary celebration was nice with thoughtful decorations and sweet surprises.

Location

9.0

The location was perfect, with crystal clear blue waters and a relaxing atmosphere. It really set the mood for a lovely getaway, despite some concerns about the proximity to other Hyatt properties.

Dining

8.0

While the dining options were excellent overall, the Steak House left a bit to be desired due to its dim lighting, which made taking pictures difficult. The Italian and Asian restaurants were definitely highlights.

Facilities

9.0

The resort offered great facilities including room service that was prompt and the option for cabana rentals was a fantastic touch. The amenities greatly contributed to the relaxation factor of my stay.